Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully before placing an order.

Order Processing

• All orders are processed within 1-3 working days after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Customers will receive order confirmation and tracking details once the order is shipped.

Shipping Time

• Delivery usually takes 3-7 working days across Pakistan.
• Remote areas may require additional delivery time depending on the courier service.

Shipping Charges

• Shipping charges may vary depending on the city and order size.
• Free shipping may be available on selected products or promotional offers.

Cash on Delivery (COD)

• We offer Cash on Delivery service in most cities of Pakistan.
• Customers are requested to keep the exact payment amount ready at the time of delivery.

Order Tracking

• Tracking information will be shared through SMS, WhatsApp, or email once the parcel is dispatched.

Delayed or Failed Deliveries

• Delivery delays may occur due to weather conditions, public holidays, or courier issues.
• If the customer is unavailable at the time of delivery, the courier may attempt re-delivery.

Incorrect Address

• Please make sure your shipping address and contact details are correct.
• We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Damaged Parcel

• If your parcel arrives damaged, please contact us immediately with pictures/videos within 24 hours of receiving the order.

Contact Us

If you have any questions regarding shipping, feel free to contact our support team.